Cookie policy

Last updated: 8 November 2026

This policy explains which cookies and trackers are used on the website www.mistralvtc.com (the “Site”), published by SASU Mistral VTC, 149 avenue du Maine, 75014 Paris, France, and how you can accept, refuse or change your choice. In the event of any discrepancy, the French version prevails.

1. What is a cookie?

A cookie is a small file stored by your browser when you visit a website. Equivalent trackers (browser local storage, pixels, scripts) are subject to the same rules. Some are essential for the Site to work; the others are only set with your consent.

2. Strictly necessary cookies (no consent required)

  • Remembering your cookie choice (“cmplz_” cookies of the Complianz tool): 6 months.
  • WooCommerce basket and booking session (“woocommerce_cart_hash”, “woocommerce_items_in_cart”, “wp_woocommerce_session_”): up to 2 days.
  • Online payment security (Stripe, WooPayments, PayPal): cookies set only on the payment page, for fraud prevention, for the time needed to complete the payment.
  • WhatsApp button (Join.chat): technical local storage, with no advertising identifier.
  • Login to the administration area: reserved for the Site’s publisher.

3. Audience measurement cookies (with your consent)

  • Google Analytics 4 (Google Ireland Ltd) — “_ga” and “_ga_” cookies: measuring visits and pages viewed, 13 months maximum.
  • WooCommerce order attribution — “sbjs_” cookies: source of the visit attached to an order, for the duration of the visit (30 minutes).

4. Advertising cookies (with your consent)

  • Google Ads (Google Ireland Ltd) — “_gcl_” cookies: measuring bookings and calls generated by our Google ads, 90 days maximum.

5. Before you make a choice

Until you click “Accept”, no audience measurement or advertising cookie is set. The Site uses Google’s consent mode: Google then only receives technical signals without cookies or identifiers, which cannot be used to recognise you. Google may transfer data outside the European Union under the Data Privacy Framework.

6. Changing your choice

You can change or withdraw your consent at any time using the “Manage consent” link displayed at the bottom of the Site’s pages or below. You can also delete cookies in your browser settings; the Site will then ask for your choice again.

7. Your rights

To learn more about how your data is processed and how to exercise your rights, see our privacy policy: www.mistralvtc.com/en/privacy-policy/. Contact: contact@mistralvtc.com — SASU Mistral VTC, 149 avenue du Maine, 75014 Paris, France.

Last updated: 8 November 2026